Saturday, January 12, 2013

Half price nights S.U.C.K

The restaurant I work at offers half price wings on certain nights of the week. It is typically standard procedure: you get in, you bust your ass, you get out. Sound simple, right? Nope! Sometimes they throw on a newbie just for shits and giggles. Anyone who works in the industry knows that when it is busy you need a team on that works well together and gets shit done. Throwing someone new on just impedes service. They become a liability. These nights are typically really busy with people waiting to be seated at the door and people cramped into ever nook and crevice in the place. Needless to say, the cheapest people come in on these days. Making money can be difficult because the substantial discount their getting and their desire to tip 10%. GREEEEEAAAAAT. So, us girls require quick turnover to make a buck. Get the customers in, feed them, take the money, and escort them out. Not so easy when you are working with someone who doesn't understand the concept of 'Hurry the eff up.' Not to blame them, I was once in that position where everyone would become aggravated and mad with me because I just didn't understand the pace. We bus our own tables, play hostess, and run our own food and drinks so you must be able to be efficient.

A few tips to create efficiency on nights like these:
  • Do not fill the pop glass with a ton of ice. You're just gonna have to refill it that much sooner.
  • Take as many drink and food orders at once. This will ensure you make less trips behind the bar and to the computer to punch in the order.
  • Always set up your tables once the order is taken. That means plates, condiments, cutlery, etc. There is nothing worse than running someone elses food and having to go back to the kitchen to grab supplies.
  • Cleaning a table should be done in one trip. Bring the spray bottle, a tray, and a menu and clear all that crap off quick.
  • If you need help, ask one of your co-workers. Hopefully they're not all witches and will take the time to help you.
  • NEVER freak out! One very important piece of advice, once you panic everything falls apart!
If there is anything I overlooked or you would suggest feel free to comment!

No comments:

Post a Comment